CAREERS

HEAD OF QUALITY ASSURANCE

OVERVIEW OF THE POSITION

Head of Quality Assurance is to establish systems and ensure that RSPO has a solid Quality Management System (QMS) to comply with international best practices. The position will provide Quality oversight and leadership covering QMS, compliance and team management. In doing so, the position will support continuous improvement in all matters regarding quality and be the key stakeholder to all regulatory authorities.

KEY ROLES & RESPONSIBILITIES

Reporting to the Chief Operating Officer, the incumbent will be responsible for

  1. Develop and implement Quality Management System (QMS) based on ISO9001:2015 for the organisation
  2. Manage QMS activities and work with all departments in providing direction and establishing Standard Operating Procedures (SOPs) and work instructions for the entire organisation, and ensure that optimised processes and controls are in place and are operating as expected
  3. Establish quality documentation system by writing and updating quality assurance procedures
  4. Enforce the organisation’s quality policy and procedures and external requirements i.e. ISO9001:2015, ISEAL; collaborating with other members of management to develop new processes and procedures
  5. Establish and manage a Central Depository System for  all data and documents in RSPO using Salesforce

Apart from the duties stated above, the incumbent is required to perform any duty or duties reasonably assigned by both the CEO and COO.

THE SUCCESSFUL APPLICANT

You should have a relevant degree in a Management discipline i.e Quality Management with a minimum of 5 years of proven experience working with a robust and global QMS.

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with a highly lucrative remuneration package. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

DATA SCIENTIST

JOB STATEMENT

Data Scientist is to import, clean, transform and validate internal and external data with the purpose of understanding or reaching conclusions from the data for better decision making purposes.

To put the analytics in production whilst interpreting the outcomes of data analysis objectively in order to communicate that information to management and internal & external stakeholders.

 

Functional Tasks 

  1. Interact with stakeholders to identify critical questions that need to be answered in order for the Analytics function to provide effective KPI’s - actionable insights, rather than just reports.
  2. Analyze data to identify outliers, missing, incomplete, and/or invalid data.
  3. Ensure accuracy of all data from source to final deliverable by creating automated quality checks.
  4. Assist in the coordination of data collection from various sources which may include contacting various groups outside the company to resolve questions, inconsistencies, and/or obtain missing data.
  5. Assist in the development of analytic tools, KPIs, dashboards, and systems to help build out the analytics platform.
  6. To design and build relational or geo-databases for collecting data that interfaces with all areas of RSPO Impacts related work.
  7. To analyse in-house data on certification, new plantings to support the long term goals for the M&E system.
  8. To analyse and verify the membership Annual Communication of Progress data, maps and other membership submissions.
  9. To be responsible for all Impacts related data that is published on the website.
  10. Work with collaborating partners on ensuring ​member mapping requirements are in in compliant with RSPO’s Principle & Criteria.
  11. Staying up-to-date with online business analysis trends

 

Job specification

Essential

Education:

Minimum qualification Degree in the field of Mathematics, Statistics, Computer/Information Science or related fields 

Working Experience:

5 years practical experience with data processing, database programming & data analytics

Required Skills:

  1. Good analytical skills to work with large amounts of data, facts, figures.
  2. Sourcing data and being able to quickly assess data quality.
  3. Interpreting and communicating complex analysis to non-technical users.
  4. Critical thinking to be able to come up with new conclusions based on findings.
  5. Attention to detail.
  6. Able to work under pressure and independently

Technical & Professional Knowledge:

  1. Strong written and verbal communication skills;
  2. Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing;
  3. Having the ability to query databases and perform statistical analysis;
  4. Being able to develop or program databases;

HOW TO APPLY

Qualified applicants are invited to send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org 

GEOGRAPHIC INFORMATION SYSTEMS (GIS) MANAGER

LOCATION OF POSITION

Kuala Lumpur, Malaysia

 

OVERVIEW OF THE POSITION

Responsible for managing and monitoring the progress of all activities related to mapping of RSPO’s certified, New Planting and high / low risk areas 

 

KEY ROLES & RESPONSIBILITIES

You will be responsible for:

  • Create relevant maps under the RSPO scheme, which include, but not limited to RSPO-certified areas, mills, High Conservation Value (HCV) areas, peat areas, NPP, ‘no go’ areas, high/low risk areas within RSPO scheme.
  • Determine map content, appearance, and layout for maximum information with high usability for RSPO Secretariat, and maintain software applications and databases for digital mapping and spatial data.
  • Verify concession boundary during membership applications, ACOP submissions etc.
  • To maintain concession boundaries shapefiles submitted by members, monitor fires and manage RSPO map platform.
  • Verifying location of complaints and allegations (e.g. encroachment of forest reserve etc.) and fire monitoring
  • Establish a system for monitoring of progress in NPP areas.
  • Monitor on a regular basis the management plans that members submit are adhered to, and alert the management of hot spot areas identified.
  • Create and maintain maps of all areas affected in RSPO’s Remediation & Compensation Procedure (RaCP).
  • Apart from the duties stated above, the role is required to perform any duty or duties reasonably assigned 

 

THE SUCCESSFUL APPLICANT

  • You should have at least a Bachelor’s degree in GIS, Geomatics, Remote Sensing, Geography or other related fields or a minimum of 2 years full time experience with GIS functions as the primary work responsibility.
  • A minimum of 5 years working experience in palm oil, conservation, research or related fields.
  • Experience working with Google Suite of tools (I.e. Google Earth Engine) would be advantageous.
  • Programming experience using Python, Javascript and/or other analysis tools.
  • Knowledge of conservation related to predictive spatial modelling tools.
  • Proficiency in cartography with an ability to produce high quality maps for publication.
  • Demonstrated experience with remote sensing and image analysis is a must

 

TECHNICAL & PROFESSIONAL KNOWLEDGE

  • Expertise in Remote Sensing software, including ERDAS, ENVI, or other similar programmes.
  • Proficiency in standard GIS software required, including ArcGIS Desktop 10.x, ArcGIS Server and ArcGIS Online.
  • Strong analytical skills, including raster analysis, generating statistics and indicators from spatial data, automating common tasks.
  • Creative problem-solver who likes to be challenged.
  • Experience in land use change analysis.
  • Experience managing large amounts of a variety of spatial data types including rasters, features, and database files.
  • Sustainability, conservation, environment, biodiversity management in palm oil industry.
  • Excellent communications skills to develop and establish cooperation and rapport with respective users and teams at working levels from different nationalities.
  • High proficiency in English (oral and written)

 

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with a highly lucrative remuneration package. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

 

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org 

MANAGEMENT TRAINEE PROGRAMME

LOCATION OF POSITION

Kuala Lumpur

 

We believe that the success of a company rests on the expertise of its people. They are the real brains who engineer its evolution into exciting phases of development.

 

They create, strategize and mastermind. Their only instinct is to propel the company forward no matter what it takes.

 

It all begins with new ideas with the ability and instincts to bring it to realisation.

 

If you have

  • A high degree of initiative, resourcefulness, flexibility and a self-motivating approach to achieve both business objectives and personal success.
  • A conceptual and innovative thinking style, an analytical approach to complex problems and the ability to identify practical options and solutions.
  • The ability to communicate clearly and effectively through oral and presentational skills as well as excellent writing skills
  • The ability and foresight to adapt, thus ensuring that objectives and targets are achieved.
  • Good team working skills and the ability to work effectively with staff at different levels of the organisation.

Then come on board and explore a world of opportunity and see how our Management Trainee Programme through structured learning & hands-on gives you the chance to grow and have an impact in your chosen area.

Right from the start, you’ll embark on a comprehensive Onboarding Programme that systematically exposes you to all areas of the organisation. You’ll participate in a two year development programme which will include three rotations that combine on-the-job learning with formal training opportunities. You'll be given stimulating, hands-on roles, and have the opportunity to familiarise yourself with our company values.

Qualifications

  • Undergraduate Degree in Environmental Science & Management / Forestry Studies / Agricultural Science / Sociology / Law / Conflict & Dispute Management
  • CGPA of 3.0 & higher
  • Strong Communications & Interpersonal Skills
  • Ability to work well with diverse group of people
  • Comfortable in making presentations to all levels of addressees

Responsibilities

  • Work on projects as designated by individual department heads
  • Assist teams in identifying process improvements
  • Create flow charts and spreadsheets in support of projects
  • Planning and logistics for workshops and meetings

Who Are We????

The Roundtable on Sustainable Palm Oil (RSPO) is a not for profit organisation that unites stakeholders from seven sectors of the palm oil industry - oil palm producers, palm oil processors or traders, consumer goods manufacturers, retailers, banks and investors, environmental or nature conservation and social or developmental NGOs - to develop and implement global standards for sustainable palm oil.

In response to the urgent and pressing global call for sustainably produced palm oil, the Roundtable on Sustainable Palm Oil (RSPO) was formed in 2004 with the objective of promoting the growth and use of sustainable oil palm products through credible global standards and engagement of stakeholders.

How To Apply

If you are an ambitious high-performer excited by a fast paced environment & would like the opportunity to gain the experience beyond your own professional expertise….then send in a short “catchy” video telling us why you would be a great “brains engineer” to careers@rspo.org

 

COMPLAINTS COORDINATOR (INDONESIA)

LOCATION OF POSITION

Indonesia 

 

OVERVIEW OF THE POSITION

The successful candidate will be responsible for the administration of the complaints process with responsibility to promote the effective resolution of complaints within agreed timescales. A key part of the role, will be to manage the complaints process effectively, to ensure that complaints are appropriately recorded, co-ordinated, and that responses are quality checked and monitored in line with RSPO’s service standards.

 

KEY ROLES & RESPONSIBILITIES

Reporting to the Head of Impacts & RILO Director, the incumbent will be responsible to:

 

  • To enlighten members on the steps required in proceeding with a complaint. This may require the production of appropriate general communications materials as well as direct involvement at the embryonic stage of a complaint.
  • To assist in the efficient functioning of RSPO complaint mechanisms in both membership and certification systems.
  • To provide support to all parties concerned through a transparent process for resolving problems and complaints.
  • To encourage members as far as possible to resolve complaints themselves.
  • To identify and communicate the obligations of the different parties towards resolving complaints.
  • Secure independent and impartial information on each issue and the parties involved. The information (written, corroborated oral and images) may be obtained directly or through third parties.
  • To ensure that all documentation and materials related to a complaint must be filed in both hard and soft copies at the Secretariat and kept confidential at all times. All information gathering must be transparent, legal and ethical.
  • To work closely with the Grievance Manager, Dispute Settlement Facility (DSF) Manager and Biodiversity Manager in resolving complaints especially complaints escalated to DSF and HCV compensation procedures.
  • To be cognizant of the objectives and operations of the RSPO and the RSPO Code of Conduct and Certification requirements.
  • While the primary role of the Complaints Coordinator will be to support the Secretariat in solving problems and complaints internally within the RSPO, where external intervention (including the involvement of independent persons) is considered, the Complaints Coordinator is to advise the Secretariat on the relevant external experts.
  • Prepare timely and accurate update on complaint cases for Complaints Panel and publish case update on the website.
  • Be able to organize multi-stakeholders meetings

 

THE SUCCESSFUL APPLICANT

You should have at least a Bachelors Degree/Master in Law or Conflict/Dispute Management or it’s equivalent, with a minimum of 5 years working experience in relevant field. 

 

TECNICAL & PROFESSIONAL KNOWLEDGE:

  • Experience in facilitating complex multi-stakeholder processes.
  • Experience in project management (planning, budgeting, evaluation etc)
  • Excellent in communicating complex issues.
  • Familiar with legal issues and providing appropriate legal advice.
  • Familiar with handling customer complaints and lawsuit.
  • Ability to relate to both corporate and local community culture and management realities.

 

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with a highly lucrative remuneration package. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

 

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

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