Find the most commonly asked questions about RSPO.
Can't find what you're looking for?
Please get in touch with us below and we'll get back to you soon.
27 Nov 2017 9.00AM
Grand Hyatt Hotel, Bali
How can I get more insights in the certified and non-certified mills in my supply chain? How can I sell – or buy – RSPO Credits? And how do certified members get licensed in RSPO PalmTrace?
These and more questions will be answered in the workshops we offer on Monday, 27th of November at Grand Hyatt Hotel, Bali. Use the opportunity to practice the use of RSPO PalmTrace, exchange experiences and best practices with other participants and meet with the RSPO PalmTrace support team.
For different user groups we offer the following three workshops, co-hosted by RSPO PalmTrace and the RSPO Secretariat:
What can RSPO PalmTrace offer me? – for Manufacturers and Retailers
How to sell RSPO Credits – for Mills and Crushers
License Requests in RSPO PalmTrace for Certification Bodies
To participate, please send an email to firstname.lastname@example.org and mention the following details:
For all your other RSPO PalmTrace-related questions you can meet us during RT15 next to the RSPO’s Smallholder booth (#15), or contact us at email@example.com. We are looking forward to meet you in Bali!
09:00 – 12:00
What can RSPO PalmTrace offer me? - for Manufacturers and Retailers
RSPO PalmTrace is the RSPO’s online platform for traceability and license management. As manufacturer or retailer, you do not need to register your trades and processing activities in RSPO PalmTrace, but you can use the platform in a different way. In this session we will show you how!
We will discuss the following topics:
Of course there will be time for your specific questions and for exchanging experiences with other RSPO members.
Please register by sending an email to firstname.lastname@example.org by mentioning the following details:
Make sure you register on time as spots are limited. Manufacturers and retailers have preference.
The session is hosted by the support team of RSPO PalmTrace together with the RSPO Secretariat.
13:00 – 15:00
RSPO PalmTrace is the RSPO’s online platform for license management and for traceability of all four supply chain models. This practical training is specifically targeted at mills and crushers who want to make use of the Book and Claim supply chain model. We will show you in detail how you can register as a credit seller and how to offer your volume as RSPO Credits in PalmTrace.
We will give you a live demonstration of the credit marketplace in RSPO PalmTrace. Of course there will be time for your specific questions and for exchanging experiences with other RSPO members.
Make sure you register on time as spots are limited. Mills and crushers have preference.
15:30 – 17:30
License Requests in RSPO PalmTrace – for Certification Bodies
RSPO PalmTrace is the RSPO’s online platform for traceability and license management. In this training session specifically targeted at certification bodies we will take you through the license request process for members in RSPO PalmTrace. You will have the chance to exchange experiences with other auditors and to ask your questions to the PalmTrace support team and the RSPO.
Make sure you register on time as spots are limited. Auditors / Certification bodies have preference.
Let us know what you think from this simple survey form.