Welcome to AskRSPO

Find the most commonly asked questions about RSPO.

Can't find what you're looking for?

Please get in touch with us below and we'll get back to you soon.


Notice of Office Relocation

We wish to inform you that the global headquarters of the RSPO Secretariat (Kuala Lumpur, Malaysia) is relocating to the below address, effective Monday, 9 March 2020

Address : Unit 13A-1, Level 13A, Menara Etiqa,
    No. 3, Jalan Bangsar Utama 1, 
    59000 Kuala Lumpur, Malaysia.
Tel : +603 2302 1500
Fax : +603 2302 1542

Please note: Our office telephone and fax numbers will remain the same, however, we are experiencing technical difficulties with our phone line. Therefore, you may have trouble contacting the RSPO Secretariat by phone through to mid-March. We ask for your patience and consideration during this transition period and that you please email the relevant department via one of the below:

ACOP Team (acop@rspo.org)

Certification Unit (certification@rspo.org)

Finance Unit (finance@rspo.org)

Membership Fees (accounts@rspo.org)

Membership Helpdesk (membership@rspo.org)

Smallholder Unit (smallholder@rspo.org)

We apologise for any inconvenience caused.