Status of Complaints

The RSPO aspires to ensure transparency throughout the mediation process and the reporting thereof. Decisions not to disclose information through the RSPO website or other media require motivation on genuine grounds that disclosure will go against the interest of the mediation process and/or may jeopardize the well-being or safety of stakeholders involved, and that non-disclosure does not undermine adherence to the principles and objectives of RSPO:

  • The non-disclosed information relates to a legitimate aim, i.e. peaceful and constructive dispute settlement in accordance with RSPO objectives and P&C;
  • The disclosure of said information threatens harm to that aim; and
  • The harm to the aim is greater than the public interest in having the information disclosed.

Complaints status is referring to the Complaints Procedure Flowchart

Case Tracker

Company Country/Location Category Date Filed
Golden Agri-Resources Ltd (GAR) / PT Kartika Prima Cipta Indonesia, West Kalimantan Oil Palm Growers 14 Oct 2014
PT Henrison Inti Persada subsidiary of RSPO member Noble Plantation Pte Ltd) Sorong,West Papua,Indonesia Oil Palm Growers 24 Oct 2013
PT REA Kaltim Plantations Kutai Kartanegara and Tabang, East Kalimantan, Indonesia Oil Palm Growers 13 Oct 2013
Equatorial Palm Oil PLC Liberia Oil Palm Growers 03 Oct 2013
PT Andalan Sukses Makmur (a subsidiary of Bumitama Agri Ltd.) Kotawaringin Barat, Kalimantan Tengah, Indonesia Oil Palm Growers 18 Sep 2013
Genting Plantations Berhad Malaysia Oil Palm Growers 24 Aug 2013
Tanjung Bahagia Sdn Bhd (a subsidiary of Genting Plantations Berhad) Malaysia Oil Palm Growers 05 Aug 2013
PT Kencana Alam Permai & PT Prima Sawit Andalan ( subsidiaries of RSPO member PT Dharma Satya Nusantara ) Indonesia Oil Palm Growers 03 Aug 2013
PT Jatim Jaya Perkasa Indonesia Oil Palm Growers 15 Jul 2013
Collingwood Plantation Private Ltd / Kuala Lumpur Kepong Bhd Papua New Guinea Oil Palm Growers 23 Apr 2013

This tracker page will be updated on a weekly basis unless there is no development