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Membership No.





Banks and Investors



Member since

17 August 2015


ING Bank N.V.


ING Bank N.V. is a global financial institution with European base, offering banking services. ING Bank delivers service on a global scale to a broad customer base, comprising individuals, families, small businesses, large corporations, institutions and governments.

With more than 53,000 employees, ING Bank offers retail and commercial banking services to customers in over 40 countries.

ING Bank builds its future on sustainable profit, based on sound business ethics and respect for its stakeholders, acting with professionalism and integrity. The ING values play an important role in this respect:
- We are honest
- We are prudent
- We are responsible

We believe that the ultimate purpose of a financial institution is to support and stimulate economic, social and environmental progress leading to a better quality of life for people in society.

ACOP Report Submissions

  • ING_Bank_N_V_-ACOP2018.pdf
  • 26.8 KB
    2017 ing bank n.v.-ACOP2017.pdf 43.5 KB
    2015 ing bank n.v.-ACOP2015.pdf 20.3 KB

    Organisation's Commitments Toward Sustainability

  • How will your organisation promote the RSPO internally and to other stakeholders?
    In order to manage the risks identified in the forestry and agro-commodities sector, ING has developed assessment tools that take into consideration environmental and social industry standards and best practice guidance. ING encourages clients in these sectors to seek continuous improvement in environmental, health and safety management and supports them to move towards best practices, which include the RSPO certification for the actors in the Palm Oil supply chain.
  • Where relevant, what processes is the organisation establishing to engage with interested parties, for example to resolve conflict or to use sustainably produced palm oil?
    The organization relies on processes that assess the Environmental and Social risk (ESR) of both client and transactions. The transaction assessment varies depending on the nature of the business engagement. In general the higher the level of engagement the more comprehensive and detailed the assessment. These processes identify level of ES Risk and the best performers in the sector.

    The organization engages directly with interested parties if issues arise.
  • Where relevant, how will your organisation work towards implementing the RSPO Principles and Criteria or assessing supplier performance against these criteria?
    The organization asks for RSPO certification in case there may be a business engagement with plantations growers. In case RSPO certification is not there yet, we work on time bound plans to achieve the certification.

    When other business engagements are considered involving other supply chain parties (e.g. downstream actors, not growers specifically), we request how they are requesting certified palm oil to be supplied to them.
  • Any other information that would support the application such as what your organisation hopes to gain from joining RSPO and how it would support RSPO?
    We are happy to support the growth of the certification and contribute to the improvement of the supply chain E-S issues. We hope to gain insight and expertise in E-S risk tools and best practices from joining the RSPO.

    We believe our influence as a large international financial institution will support further spreading of the RSPO certification.
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    This material and accompanying data is based on submissions from RSPO members which has not been independently verified and is provided by the RSPO and authors without warranty of any kind, either expressed or implied. By making use of this material you do so at your own risk and you accept that the author shall not be liable for any claims, liabilities, losses, damages, costs or expenses of any kind arising.