Status of Complaints

The RSPO aspires to ensure transparency throughout the mediation process and the reporting thereof. Decisions not to disclose information through the RSPO website or other media require motivation on genuine grounds that disclosure will go against the interest of the mediation process and/or may jeopardize the well-being or safety of stakeholders involved, and that non-disclosure does not undermine adherence to the principles and objectives of RSPO:

  • The non-disclosed information relates to a legitimate aim, i.e. peaceful and constructive dispute settlement in accordance with RSPO objectives and P&C;
  • The disclosure of said information threatens harm to that aim; and
  • The harm to the aim is greater than the public interest in having the information disclosed.

Complaints status is referring to the Complaints Procedure Flowchart

CASE TRACKER

This tracker page will be updated on a weekly basis unless there is no development

Company Country/Location Category Status Date Filed
Palma Tica SA/Compañia Industrial Aceitera Coto Cincuenta y Cuatro SA Costa Rica Oil Palm Growers Box C - Panel Convened 04 May 2016
Plantaciones de Pucallpa Peru Oil Palm Growers Box E - Reviewing Response 05 Dec 2015
Hap Seng Plantations Holdings Bhd Malaysia, Sabah Oil Palm Growers Box D - Complaint Legitimate 24 Nov 2015
Extractora la Gloria SAS Colombia Oil Palm Growers Box E - Reviewing Response 19 Nov 2015
Bumitama Gunajaya Abadi Indonesia, Central Kalimantan Oil Palm Growers Box G - Close for Monitoring 13 Nov 2015
Felda(Felda Global Ventures) Malaysia, Jempol, Negeri Sembilan Oil Palm Growers Box F - Action Plan 26 Oct 2015
New Britain Palm Oil Ltd New Britain Papua New Guinea Oil Palm Growers Box H - Closed 24 Aug 2015
Agropalma SA Brazil, Sao Paulo Oil Palm Growers Box E - Reviewing Response 13 Aug 2015
Poligrow Colombia Ltda Colombia, Mapiripan, Meta Oil Palm Growers Box D - Complaint Legitimate 13 Aug 2015
PT SUKSES KARYA SAWIT (SKS), PT BERKAT NABATI SAWIT (PT BNS), PT BUMI SAWIT SEJAHTERA (PT BSS) SUBSIDIARY OF PT SAWIT NABATI AGRO (PT SNA), IOI Group Indonesia, Ketapang, Central Kalimantan Oil Palm Growers Box F - Action Plan 03 Apr 2015
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