CAREERS

MANAGEMENT TRAINEE PROGRAMME

Job description

We believe that the success of a company rests on the expertise of its people. They are the real brains who engineer its evolution into exciting phases of development.

They create, strategize and mastermind. Their only instinct is to propel the company forward no matter what it takes.

It all begins with new ideas with the ability and instincts to bring it to realisation.

 

If you have

  • A high degree of initiative, resourcefulness, flexibility and a self-motivating approach to achieve both business objectives and personal success.
  • A conceptual and innovative thinking style, an analytical approach to complex problems and the ability to identify practical options and solutions.
  • The ability to communicate clearly and effectively through oral and presentational skills as well as excellent writing skills.
  • The ability and foresight to adapt, thus ensuring that objectives and targets are achieved.
  • Good team working skills and the ability to work effectively with staff at different levels of the organisation.

Then come on board and explore a world of opportunity and see how our Management Trainee Programme through structured learning & hands-on gives you the chance to grow and have an impact in your chosen area.

Right from the start, you’ll embark on a comprehensive Onboarding Programme that systematically exposes you to all areas of the organisation. You’ll participate in a two year development programme which will include three rotations that combine on-the-job learning with formal training opportunities. You'll be given stimulating, hands-on roles, and have the opportunity to familiarise yourself with our company values.

Qualifications

  • Undergraduate Degree in Environmental Science & Management / Forestry Studies / Agricultural Science / Sociology / Law / Conflict & Dispute Management
  • CGPA of 3.0 & higher
  • Strong Communications & Interpersonal Skills
  • Ability to work well with diverse group of people
  • Comfortable in making presentations to all levels of addressees

Responsibilities

  • Work on projects as designated by individual department heads.
  • Assist teams in identifying process improvements.
  • Create flow charts and spreadsheets in support of projects.
  • Planning and logistics for workshops and meetings

Who Are We????

The Roundtable on Sustainable Palm Oil (RSPO) is a not for profit organisation that unites stakeholders from seven sectors of the palm oil industry - oil palm producers, palm oil processors or traders, consumer goods manufacturers, retailers, banks and investors, environmental or nature conservation and social or developmental NGOs - to develop and implement global standards for sustainable palm oil.

In response to the urgent and pressing global call for sustainably produced palm oil, the Roundtable on Sustainable Palm Oil (RSPO) was formed in 2004 with the objective of promoting the growth and use of sustainable oil palm products through credible global standards and engagement of stakeholders.

How To Apply

If you are an ambitious high-performer excited by a fast paced environment & would like the opportunity to gain the experience beyond your own professional expertise….then send in a short “catchy” video telling us why you would be a great “brains engineer” to careers@rspo.org

 

 

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) EXECUTIVE

JOB STATEMENT  

The CRM Executive will work in the IT Department as part of the team dedicated to ensure maximum efficiency and capitalizing on the full features and benefits of the system based on the various RSPO user group business solution needs.

Main Tasks:

  • Gather requirements and implement business solutions to issues/request from end users.
  • Manage all processes that impact/relate to Salesforce.com.
  • Manage new releases of Salesforce.com and efficiently roll out new features.
  • Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions.
  • Create custom objects when necessary.
  • Handle on‐going customization/alteration of Salesforce.com.Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment including integration done with financial force and other web applications connected.
  • Create new reporting capabilities and respond to ad hoc reporting requests as needed.
  • Proactively seek out and identify needed system changes.
  • Proactively gather feedback from users.
  • Manage system changes without interruption to the user.
  • Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
  • Maintain System, Security and Integrity

1.Reassign Accounts, Contacts, and Opportunities in response to personnel changes.

2.Design, Create and maintain user roles, profiles and hierarchies.

3.Monitor application storage usage and archive data as needed.

  • User Assistance, Training, Adoption and Satisfaction

1.Create and administer training to existing or new users/groups.

2.Provide one to one training to end users on an on‐going basis.

3.Monitor usage and mentor users/groups needing assistance.

4.Continually seek ways to further enhance the end‐user experience.

  • Report and Dashboard Creation and Maintenance

1,Create and maintain dashboards.

2,Create and maintain reports including folder maintenance.

3.Develop complex, macro driven reports to summarize system information and other RSPO related information for the Management team.

4.Build and manage report folders for reps to improve sales efficiency.


  1.  
Education:
  • University degree in Computer Software Engineering or anything relevant​

Working Experience:

  • More than 3 to 5 years Salesforce administration experience
  • Previous re‐engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced functions

Technical & Professional Knowledge:

  • In‐depth knowledge of the standard capabilities of Salesforce and have successfully expanded on those capabilities through the use of custom code (Apex, s‐controls) and/or integration with external systems
  • Salesforce.com Administrator certification is required
  • Detail oriented and self-starter with strong written and interpersonal skills
  • Ability to work independently as well as part of a team
  • Proficiency in English with good communication skill.

 

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with a highly lucrative remuneration package. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

CERTIFICATION MANAGER

JOB STATEMENT  

Provide on-going support to the Head of Certification, Technical Director, RSPO Standing Committee on Standard and Certification (S&C SC), and /or other relevant working groups, task forces established to make decision and provide guidance on matters related to RSPO certification

Functional Tasks:

  1. Provide support to Head of Certification to implement programmes and meet objectives set in the RSPO Roadmap and other management plans.
  2. Support and keep track of technical developments related to the RSPO Principles & Criteria certification including the development, fine tuning and maintenance of the RSPO certification system and standard documents.
  3. Monitor activities and maintain communication with accredited Certification Bodies on  RSPO Principles & Criteria and certification related matters.
  4. Liaise with and advise RSPO members on RSPO Principles & Criteria and certification related matters.
  5. Manage and maintain data and information using RSPO IT systems for internal reporting and external communications.
  6. To oversee the development and monitoring of training programmes for accredited Certification Bodies, in cooperation with internal and external parties, in order to ensure increased capacity and credibility of RSPO’s accredited Certification Bodies.
Education:
  • Minimum Bachelor degree in any discipline; preferably in forestry or environmental science

 

Working Experience:
  • Preferably with at least 3-5 years of experience in palm oil / forestry sector; involved in works related to sustainability, audits, and/or certification 

 

 
Technical & Professional Knowledge:
  • In-depth knowledge and understanding in:

  • - Familiar with sustainability certification in palm oil / forestry.

  1. - Proficiency in English with good communication skill with ability in establishing cooperation and rapport with internal and external parties of different nationalities.

  2. - Conscientious and willing to take responsibility.

  3. - High integrity and a good team player

- Proficiency in MS Office applications (Excel, Word, Powerpoint)

 

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with a highly lucrative remuneration package. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

COMPLAINTS COORDINATOR

JOB STATEMENT  

The position will provide on-going support to the Grievance manager in managing the complaints process effectively, to ensure that complaints are appropriately recorded, co-ordinated, and that responses are quality checked and monitored in line with RSPO’s service standards.

Duties include but will not be limited to the following:

  1. To enlighten members on the steps required in proceeding with a grievance (This may require the production of appropriate general communications materials as well as direct involvement at the embryonic stage of a grievance or complaint).
  2. Ensuring that all complaints related information is updated in the database and is consistently updated
  3. To update relevant parties with necessary information as and when required
  4. To support Grievance Manager in initial investigations and diagnostic process
  5. To minute and circulate Complaint Panel and other complaints related meeting minutes
  6. To attend and support external stakeholder meetings as and when required
  7. To work with and support the Dispute Settlement Facility (DSF) Manager as and when required

Apart from the duties stated above, the role is required to perform any duty or duties reasonably assigned.

  1.  
Education:
  • ·         Minimum Bachelor degree in Law, Conflict Management and other related disciplines
  •  
Working Experience:
  • ·         Preferably with at least 3 years of experience in relevant field

 
Technical & Professional Knowledge:
  • ·         Proficiency in MS Office applications (Excel, Word, Powerpoint)

 

Other Requirements

·         Conscientious and willing to take responsibility

·         High integrity and a good team player

·         Excellent communications skills to develop and establish cooperation and rapport with respective users and teams at working levels from different nationalities

·         High proficiency in English (oral and written)

·         Analytical Skills

·         Project Management Skills

·         Excellent Report Writing Skills

 

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with a highly lucrative remuneration package. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

BIODIVERSITY EXECUTIVE

JOB STATEMENT  

Biodiversity Executive will support the Biodiversity Manager in managing and facilitating the (Biodiversity and High Conservation Value Working Group (BHCVWG) in the implementation of the biodiversity programme. The Biodiversity Executive is the point of contact for RSPO members to demonstrate compliance on submission liability disclosure, Land Use Change analysis (LUCA) and compensation plan. The Executive will manage external service providers in regards to LUCA and Compensation Plan, as necessary. This will include reviewing the relevant documents submitted, arranging meetings and related logistics for Compensation Panel; reporting on meetings to the Secretariat/ Technical Director; monitoring progress of each compensation plan and remedial actions taken.

Functional Tasks (including but not limited to):

  1. Point of contact for compensation related issues in the RSPO for internal and external stakeholders.
  2. To receive all compensation documents, reviewing, summarizing and making arrangement for BHCVWG and Compensation Panel to discuss and approve; as well as in keeping all these in RSPO database (Salesforce).  
  3. Ensure the completeness of the submissions made (Disclosure, LUC Analysis and Compensation Plan) and progress of follow-up.
  4. To ensure functional link is establish with Certification Unit in RPSO on matters related to certification and compliance in LUCA and/or Compensation matters.
  5. Secure and manage service provider for compensation related activities.
  6. Communicate with members and facilitate/coordinate advocacy on compensation related issues.
  7. Report on compensation activities, discussions and decisions of the Compensation Panel, share updates with the Secretariat and BHCVWG..
  8. Assist Biodiversity Manager in the management and operation of BHCVWG and relevant Task Forces/ panel established.
  9. Provide inputs to the Secretariat/TD and BHCVWG on emerging issues, events and research relevant to oil palm sector for their consideration.
  10. Apart from the duties stated above, Compensation Executive is required to perform any duty or duties reasonably assigned by the Technical Director.
  11.  
Education:
  • University Degree in science and biology
Working Experience:
  • 1 - 3 years’ experience in relevant fields

 
Technical & Professional Knowledge:
  • Knowledge and understanding of HCV, LUCA
  • Familiar with sustainability of biodiversity in palm oil.
  • Good communications skills.
  • Good team player able to works with different nationalities.
  • Proficiency in English with good writing and oral skill.

 

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with a highly lucrative remuneration package. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

SMALLHOLDERS MANAGER

Job Statement  

Develop, manage and execute projects related to smallholder’s development program and the RSPO Smallholders Support Fund (RSSF) that supports RSPO’s goal towards increase production of RSPO certified sustainable oil palm and in the implementation of the RSPO Smallholder Strategy.

Functional Tasks (including but not limited to):

Core Tasks: 

 I.        Smallholders Development Program

  1. To manage and ensure implementation of RSPO smallholders’ development program, including planning, budgeting, reporting, monitoring and supervision of staff and external consultants.
  2. To manage and facilitate the function of Smallholders Working Group (SHWG).
  3. To facilitate the decision/policy making process on any issues related to smallholders within RSPO.
  4. To initiate and facilitate the development of the RSPO Smallholder Academy.
  5. To coordinate with relevant external stakeholders to deliver targets/ goals and to build ties with the various stakeholders involved and relevant to smallholders’                       development program.
  6. To oversee and link RSPO with other stakeholders’ initiatives on smallholder development projects/programs.
  7. To set up linking and learning platform that promotes smallholders exchange of knowledge and information globally.
  8. To reach out and institutionalize communications on smallholders development program inside and outside the RSPO.
  9. To ensure development and maintenance of accessible data/information on RSPO certified smallholders.
  10. To report on smallholders development program progress and issues.
  11. To communicate with media, in consultation with Secretariat, on matters related to smallholders development.
  12. To support, participate and manage member events if and where relevant.
  13. To provide quick response to members’ inquiries on matters related to smallholders issues/matters

II.        Fund Manager for the RSPO Smallholders Support Fund (RSSF)

  1. To manage and ensure implementation of RSSF, including planning, budgeting, reporting, monitoring and supervision of staff and external consultants.
  2. To develop and maintain the RSSF Governance Policy as key guidance of RSSF implementation.
  3. To develop RSSF system within RSPO. This shall include, but not limited to:

 i.               Develop and maintain RSSF protocol for fund application

ii.               Develop and maintain RSSF protocol and criteria for fund approval

iii.               Develop and maintain RSSF protocol for project monitoring and evaluation.

      4. To process all RSSF application submitted to RSPO. This shall include, but not limited

           i.                To register application and notify applicant.

          ii.                To analyse, appraise and summarize project application for Panel’s decision

          iii.               To inform applicants on the result/decision of the Panel.

          iv.               To ensure submission of all relevant documents prior to contracting successful applicants.

           v.               To prepare contract for successful applicants.

      5.  To liaise and advise RSPO Finance Unit on Project Payment according to Project Payment Schedule.

      6.  To carry out project assessment as part of monitoring and evaluation process and to ensure projects are implemented in accordance to the Memorandum of Agreement between RSPO and the Project Implementer.

      7.  To develop communication strategy for RSSF.

      8.  To provide guidance and advices to potential RSSF applicants.

      9.  To manage and facilitate the function of RSSF Panel.

    10.  To act as the Secretary to the RSSF meeting and responsible in organising the meeting, preparing the meeting agenda, taking the minutes of meeting, and to communicate with the Panel members on any relevant matters related to RSSF.

    11.  To prepare bi-annual report on RSSF to the RSPO Board of Governors.

    12.  To prepare request for RSSF fund allocation for each financial year.

    13.  To keep and maintain relevant data on smallholders under RSSF.

 

To perform any duty or duties reasonably assigned by the Technical Director or the CEO

  1.  

Education:

  • Bachelor or Master Degree in any discipline.
  • Strong background in the field of Sociology, Community Development, Supply Chain, Fund Management, Project Management and Stakeholders’ Engagement will be an advantage.

Working Experience:

  • 8 – 10 years of working experience.
  • Well expose and comfortable to work at international arena.
  • Able to work in various environment and with diverse types of stakeholders.
  • Excellent in communication with stakeholders.
  • Experience in partnership building and management (NGO, Government & Business)

 

Technical & Professional Knowledge:

  • Deep understanding on RSPO smallholders certification process.
  • Well understanding of smallholder farming and supply chains.
  • Knowledge of smallholder developmental agenda i.e. on agronomic, environmental and social, livelihood etc.
  • Experience of RSPO certification as applicable to smallholders.
  • Experience in working with smallholders.
  • Experience in stakeholders engagement.
  • Experience in fund management.
  • Analytical.
  • Good sense of problem solving and decision making.

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with a highly lucrative remuneration package. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

RESEARCH & ADVISORY MANAGER

Job description

The successful candidate will be responsible to evaluate and promote independent research initiatives on the impacts of RSPO to demonstrate continuous improvement.

 

KEY ROLES & RESPONSIBILITIES

Reporting to the Head of Impacts, the incumbent will be responsible for

  • To define key research priority areas for RSPO impacts
  • To coordinate, promote, monitor and evaluate external independent research on impacts of RSPO
  • To document lessons learnt, keep records in internal database on research work carried out
  • To screen independent research proposals for its relevance to RSPO impacts and possible funding and support
  • To leverage on research outcomes to uncover insights for improvement of existing RSPO standards
  • Identify gaps in knowledge of impacts of RSPO and encourage research by external partners
  • Working closely with HR Department, to organize career talks at universities, colleges to promote RSPO

 

THE SUCCESSFUL APPLICANT

You should have at least a Bachelors’ degree in Environmental or Social Science or its equivalent, with a minimum of 5 - 7 years’ experience. Experience in the Palm Oil industry will be advantageous.

 

WHAT’S ON OFFER

Your commitment and passion to drive innovation will be rewarded with a highly lucrative remuneration package. Operating within a dynamic and fast-paced environment, you will enjoy functioning within a role which offers the opportunity to broaden your skill set and develop your capabilities.

 

HOW TO APPLY

Qualified applicants are invited send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org

DATA SCIENTIST

JOB STATEMENT

Data Scientist is to import, clean, transform and validate internal and external data with the purpose of understanding or reaching conclusions from the data for better decision making purposes.

To put the analytics in production whilst interpreting the outcomes of data analysis objectively in order to communicate that information to management and internal & external stakeholders.

 

Functional Tasks 

  1. Interact with stakeholders to identify critical questions that need to be answered in order for the Analytics function to provide effective KPI’s - actionable insights, rather than just reports.
  2. Analyze data to identify outliers, missing, incomplete, and/or invalid data.
  3. Ensure accuracy of all data from source to final deliverable by creating automated quality checks.
  4. Assist in the coordination of data collection from various sources which may include contacting various groups outside the company to resolve questions, inconsistencies, and/or obtain missing data.
  5. Assist in the development of analytic tools, KPIs, dashboards, and systems to help build out the analytics platform.
  6. To design and build relational or geo-databases for collecting data that interfaces with all areas of RSPO Impacts related work.
  7. To analyse in-house data on certification, new plantings to support the long term goals for the M&E system.
  8. To analyse and verify the membership Annual Communication of Progress data, maps and other membership submissions.
  9. To be responsible for all Impacts related data that is published on the website.
  10. Work with collaborating partners on ensuring ​member mapping requirements are in in compliant with RSPO’s Principle & Criteria.
  11. Staying up-to-date with online business analysis trends

 

Job specification

Essential

Education:

Minimum qualification Degree in the field of Mathematics, Statistics, Computer/Information Science or related fields 

Working Experience:

5 years practical experience with data processing, database programming & data analytics

Required Skills:

  1. Good analytical skills to work with large amounts of data, facts, figures.
  2. Sourcing data and being able to quickly assess data quality.
  3. Interpreting and communicating complex analysis to non-technical users.
  4. Critical thinking to be able to come up with new conclusions based on findings.
  5. Attention to detail.
  6. Able to work under pressure and independently

Technical & Professional Knowledge:

  1. Strong written and verbal communication skills;
  2. Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing;
  3. Having the ability to query databases and perform statistical analysis;
  4. Being able to develop or program databases;

HOW TO APPLY

Qualified applicants are invited to send in their most updated CV giving comprehensive details of education with emphasis on related achievements to careers@rspo.org 

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